https://chatgpt.com/share/697e8f44-81c4-8010-9080-b84ab390a712
Replicable Enterprise Level AI Usage for SME using GPT Stores
2. Enterprise search & knowledge assistants
| A) Universal Search Assistant | Provides a single interface to search across docs, emails, Slack, CRM, etc., similar to Glean’s unified search across Google Workspace, Microsoft 365, Salesforce and Slack. |
I’ll pull up the latest product pages for Glean / Atlassian Rovo / AWS Q Business, then propose 5 commercially proven “Universal Search Assistant” variants with PPT-style slide text (value prop, target users, key features, GTM/pricing cues).
Below are 5 commercially proven, popular “Universal Search Assistant” examples (written in PPT-style slide text) you can replicate as specialized GPTs in a GPT Store—each modeled on patterns used by major enterprise-search products.
1) Cross-App Employee “Find Anything” Search (Glean-style)
Anchor product pattern: Glean indexes and searches across many workplace apps (incl. Google Workspace, Microsoft 365, Slack, Salesforce, Jira, ServiceNow). (glean.com)
Slide text
Target users: Everyone (new joiners + daily operators)
Primary jobs-to-be-done: “Where is the latest doc?” “Who owns this project?” “What did we decide last week?”
Sources to connect: Docs + email + chat + tickets + wiki + CRM notes
Core UX: One search bar → results + direct answers + “people/expert” matches
Differentiators to copy: permissions-trimmed results, role/context ranking, quick filters (app/type/team/date)
2) Project & Delivery Search (Jira/Confluence-first, Rovo-style)
Anchor product pattern: Atlassian’s Teamwork Graph is a unified data layer across Atlassian apps and external tools; Rovo Search uses it to provide one interface across Confluence/Jira + third-party apps like Google Drive and Slack. (Atlassian Developer)
Slide text
Target users: Product, engineering, delivery managers
Primary jobs-to-be-done: “Why was ticket X changed?” “Show spec → commits → rollout notes”
Sources to connect: Jira/Confluence + chat + incident notes + release docs
Core UX: Query → timeline view (spec → decisions → work items → handover)
Differentiators to copy: project-context ranking (“this sprint / this component”), dedupe across apps, “latest truth” highlighting
3) Revenue 360 Search (CRM + Slack + Docs)
Anchor product pattern: Many universal-search deployments prioritize CRM + collaboration because it directly ties to revenue; e.g., Salesforce + Slack + docs are common connector sets in enterprise search stacks. (glean.com)
Slide text
Target users: Sales, solutions, customer success
Primary jobs-to-be-done: “What’s the latest customer status?” “Any open risks?” “Find the pricing exception email”
Sources to connect: CRM (accounts/opps/cases) + Slack channels + proposal folder + key emails
Core UX: Account name → single page answer (latest notes, key docs, last decisions, owners)
Differentiators to copy: “account-centric” search mode, auto-suggest key entities, smart snippets (“last updated by / last decision”)
4) Microsoft-Stack Universal Search (Copilot Search-style)
Anchor product pattern: Microsoft provides “Copilot Search” as an AI-powered universal search optimized for an organization, returning unified, secure results. (Microsoft Learn)
Slide text
Target users: Microsoft 365-heavy enterprises
Primary jobs-to-be-done: “Find that Teams thread + the doc + the email attachment”
Sources to connect: Outlook + Teams + SharePoint/OneDrive + (optionally) third-party
Core UX: Search → answers + ranked files/messages + “open in app” actions
Differentiators to copy: strong security trimming, fast “recency bias” for messages, “related results” clustering (same topic across mail/chat/docs)
5) Connector-First “Bring Your Own Sources” Search (Amazon Q / Google Cloud Search / Elastic patterns)
Anchor product patterns:
Amazon’s Amazon Q Business supports many connectors (Box, Confluence, Dropbox, GitHub, Gmail, Drive, Jira, OneDrive, etc.) and provides in-text source citations. (AWS Documentation)
Google Cloud Search indexes Workspace by default and supports third-party indexing via connectors. (Google for Developers)
Elastic markets Workplace Search as one search across many tools (e.g., SharePoint, ServiceNow, Drive, Salesforce, Slack). (Elastic)
Slide textTarget users: IT + security + data owners (then the whole org)
Primary jobs-to-be-done: “Unify 10–40 systems without rebuilding everything”
Sources to connect: start with 3–5 “highest ROI” systems → expand via connector library
Core UX: Search/ask → answer with citations + “jump to source”
Differentiators to copy: connector onboarding wizard, identity mapping, audit logs, citations-by-default, and “index freshness” monitoring
If you want, in the next step I can turn each example into a full mini-deck (problem → audience → demo flow → GPT architecture → pricing/package → success metrics), in the exact “detail PPT-like text” style you’re aiming for.
| B) Personalised Insight Recommender | Uses an internal “teamwork graph” to suggest relevant docs and updates based on a user’s role, mirroring Atlassian Rovo’s Teamwork Graph. |
I’ll quickly verify the most current descriptions of Atlassian Rovo/Teamwork Graph and similar “work graph” recommenders, then give you 5 commercially popular, high-ROI “Personalised Insight Recommender” examples in PPT-style text you can map to specialized GPTs.
Here are 5 commercially popular, proven “Personalised Insight Recommender” patterns (each written as PPT-style slide text) you can replicate as a specialized GPT in a GPT Store.
1) Work-Graph “Relevant to Your Work” Recommender (Rovo + Teamwork Graph pattern)
Slide: What it does
Goal: Suggest the next most useful doc/ticket/person—not trending content
Personalization basis: your role, team, recent work history, and cross-tool relationships (issue ↔ page ↔ goal ↔ owner)
What gets recommended:
“You should read” Confluence pages / decision records
Jira issues similar to what you’re working on
SMEs (experts) connected to the same domain
Key experience: feels like the system “knows what you’re trying to do” and surfaces the right page because it understands recent context. (Atlassian Community)
Slide: GPT Store replica (high-ROI)
GPT name idea: “My Work Radar”
Inputs: Jira/Confluence + Slack/Teams + calendar + code repo + goals/OKRs
Outputs: “Top 5 things to read/do today” + “why this is relevant” (signals shown) + deep links
Monetizable packaging: “Role packs” (Engineering / PM / Support / Sales) with different ranking weights
2) “Recommended Files & Knowledge” from Activity Signals (Microsoft Graph Item Insights pattern)
Slide: What it does
Goal: Recommend content you likely need next, based on how you and colleagues work
Personalization basis: machine-learned “item insights” derived from user activity (view/edit/share/comment patterns), powering org experiences like “Recommended”. (Microsoft Learn)
Where it shows up: “Recommended” in M365 experiences; “Discover/Recent” style surfaces across apps (and similar persona surfaces). (Microsoft Learn)
What gets recommended: files, threads, and “things you have access to but haven’t seen yet”
Slide: GPT Store replica
GPT name idea: “My Recommended Docs”
Inputs: OneDrive/SharePoint + Outlook + Teams + meeting invites
Outputs:
“Recommended for you (Top 10)” with reason codes (e.g., “edited by your manager yesterday”, “mentioned in your meeting”)
“What changed since you last opened it”
Critical trust feature: permission trimming + “why recommended” transparency
(Example anchored to Microsoft.)
3) Personalized Channel/Project Recaps (Slack AI Recap / Digest pattern)
Slide: What it does
Goal: Reduce “comms overload” by giving your digest of your channels
Personalization basis: user selects channels to keep tabs on; recap summarizes what you missed. (Slack)
Trust UX: recaps can include citations (jump back to original messages). (Slack)
What gets recommended: “highlights” + decisions + action items; sometimes “things you should respond to”
Slide: GPT Store replica
GPT name idea: “My Team Digest”
Inputs: Slack/Teams channels + project tags + mentions + bookmarks
Outputs: daily/weekly digest, plus “Top 5 decisions + owners + deadlines”
Commercial hook: individual productivity win → team-wide adoption; easy to sell as “time saved” per week
(Example anchored to Slack.)
4) IT/Support Knowledge Recommendations (ServiceNow Now Assist pattern)
Slide: What it does
Goal: Recommend the right knowledge article / solution at the moment of need
Personalization basis: user query + case context + behavior; surfaces relevant articles/solutions to reduce search time. (ServiceNow)
Where it shows up: AI Search / Virtual Agent / agent assist flows (knowledge use is trackable and measurable). (ServiceNow)
What gets recommended: “best article for this incident,” “next steps,” “suggested edits” to improve knowledge quality. (ServiceNow)
Slide: GPT Store replica
GPT name idea: “Case-to-Knowledge Recommender”
Inputs: ticketing system + KB + incident taxonomy + SLA priorities
Outputs: top 3 recommended articles with “match reasons” + draft reply + escalation options
Business impact: fewer escalations, faster resolution, measurable deflection rate
(Example anchored to ServiceNow.)
5) “Next Best Action” Recommendations in CRM (Salesforce Einstein NBA pattern)
Slide: What it does
Goal: Recommend actions/offers/playbooks per user, per record (account/opportunity/case)
Mechanism: strategies + flows + recommendation objects to serve tailored recommendations. (Salesforce)
What gets recommended: “call this customer,” “offer discount,” “send doc,” “schedule follow-up,” etc., filtered into customized actions/offers. (Salesforce)
Why it’s commercially strong: directly links to revenue/retention KPIs (conversion, cycle time, churn)
Slide: GPT Store replica
GPT name idea: “Deal Coach Recommender”
Inputs: CRM fields + emails + meeting notes + product usage signals
Outputs: next best action + recommended collateral (case study, security doc) + suggested message draft
Packaging: “Sales role pack” + “CS role pack” + industry templates
(Example anchored to Salesforce.)
If you want the next level of “detail PPT text”, tell me your target audience (IT buyers vs end-users) and I’ll expand each example into a mini-deck: Problem → Why current tools fail → Data graph signals → UX surfaces → GPT suite design → Governance → Pricing → KPIs.
| C) Enterprise Q&A Bot | Answers natural‑language queries using retrieval‑augmented generation and cites sources, akin to AWS Q Business’s ability to search corporate knowledge bases and return answers with citations. |
Below are 5 commercially viable, popular “Enterprise Q&A Bot” examples (each in PPT-style text) that answer natural-language questions via RAG and include source citations—the core pattern you described.
1) Permissions-Aware Enterprise Q&A with Inline Citations (Amazon Q Business pattern)
Anchor: Amazon Web Services — Amazon Q Business
(AWS Documentation)
Slide: What users get
Ask: “What’s our policy on X?” “How do I do Y?” “What changed in process Z?”
Receive: Direct answer + inline citations + source list (click-through to originals)
Enterprise behavior: permission-trimmed, grounded to org content, handles conflicting info by listing details. (AWS Documentation)
Slide: High-value use cases
HR/IT helpdesk Q&A (benefits, onboarding, SOP)
Security/compliance policy lookup
Engineering runbooks & incident playbooks
Slide: GPT Store replica (specialized GPT)
Inputs: SharePoint/Drive/Confluence + ticket KB + policy PDFs
Output format: “Answer → Citations → Next actions”
Guardrails: “Answer only if citations exist; otherwise ask follow-up / say not found”
2) “Agent Q&A” for SharePoint / Websites / Custom Data with Citations (Copilot Studio pattern)
Anchor: Microsoft — Copilot Studio “Generative answers”
(Microsoft Learn)
Slide: What users get
Ask: “Summarize our travel policy; what are the limits and exceptions?”
Bot searches configured knowledge sources (SharePoint, websites, uploaded docs, custom data) and returns summarized answers. (Microsoft Learn)
Citations/links are part of the experience (notably in Teams publishing behavior). (Microsoft Learn)
Slide: Why it sells
Fast time-to-value: makers don’t need to author every topic; Q&A can be a primary/fallback knowledge route. (Microsoft Learn)
Fits orgs already on M365/Power Platform
Slide: GPT Store replica
“Policy Q&A Bot” / “Internal Handbook Bot”
Must-have UI: citations rendered as clickable references (docs/pages)
KPI: deflection rate + “answer accepted” feedback
3) “Search → Answer” RAG with Per-Sentence Citations (Vertex AI Search pattern)
Anchor: Google Cloud — Vertex AI Search / Agent Builder
(Google Cloud Documentation)
Slide: What users get
Ask: “What’s the approved architecture for service X?”
System performs enterprise search, then generates an answer with citations indicating the source per sentence (configurable). (Google Cloud Documentation)
Slide: Extra value (enterprise-grade)
Can include richer evidence (e.g., images in answers with citations in supported modes). (Google Cloud Documentation)
Strong fit when you want a platform layer to power multiple internal apps (portal, support console, intranet)
Slide: GPT Store replica
“Engineering Standard Q&A”
Output format: “Answer (numbered citations) → Evidence snippets → Linkouts”
Guardrail: “If retrieval confidence low, respond with ‘insufficient sources’ + clarification questions”
4) Work AI Q&A with Built-In Citation Support (Glean Chat / Assistant pattern)
Anchor: Glean — Chat API / Assistant
(Glean Developer Platform)
Slide: What users get
Ask: “What’s the latest decision on project Phoenix?”
Bot returns a synthesized answer plus automatic source citations for transparency. (Glean Developer Platform)
Trust pattern: show source documents and explain how info was retrieved (verification-first adoption). (Glean)
Slide: Why it’s popular commercially
“Company brain” value: Q&A spans docs + messages + tools, reducing re-asking and repeated onboarding
Easy to justify with “time saved per employee” and “fewer interrupts to SMEs”
Slide: GPT Store replica
“Ask My Company” GPT with strict: citations required, permission-aware retrieval
Nice add-on: “Ask an expert” suggestion when sources are thin
5) Search-Native Generative Answers with Linked Passage Citations (Coveo RGA pattern)
Anchor: Coveo — Relevance Generative Answering
(Coveo)
Slide: What users get
Ask: “How do we troubleshoot error 0x123?”
Answer includes citations linked directly to the passages used to generate the response (evidence-first UX). (Coveo)
Works with enterprise indexing + security/relevance/personalization features. (docs.coveo.com)
Slide: Where it wins
Customer support portals (self-serve answers with proofs)
Internal IT knowledge base (reduced ticket volume)
Regulated content environments where “show your work” matters
Slide: GPT Store replica
“Support KB Answerer”
Output must include: “Answer + quoted evidence lines + deep links”
KPI: ticket deflection + average handle time reduction
If you want, I can now produce 5 “PPT-ready” examples for the next service in your list (e.g., Document Summariser), keeping the same format: Anchor → user value → UX flow → trust/guardrails → monetization/KPIs.
| D) Document Summariser | Summarises long documents and threads for quick consumption; can output key takeaways and action items. |
Here are 5 high-value, commercially proven “Document Summariser” examples you can mirror as GPTs (PPT-style text, with the “key takeaways + action items” output style).
1) Auto Executive Summary at the Top of the Doc (Word-style)
Commercial pattern: When someone opens a long document, an automatic summary appears first, so they can scan key topics before reading. (Microsoft Support)
Slide text
Target users: Executives, managers, reviewers, anyone receiving long docs
Inputs: A single Word doc (policies, proposals, specs, reports)
Outputs (standard):
6–10 bullet key points
“What this doc is about” topic list
Optional: open questions / “needs review” flags
Why it sells: Immediate time-saved moment (“I get it in 30 seconds”) → high adoption
GPT Store replica:
GPT: “Executive Summary Generator”
Modes: 30-sec skim / 2-min briefing / decision memo
Guardrail: Always include “What I couldn’t confirm” when content is ambiguous
(Anchor org: Microsoft)
2) Inline Summary Block You Can Refresh as the Doc Changes (Google Docs @Summary pattern)
Commercial pattern: A user inserts an AI summary block (e.g., @Summary) that can be refreshed after edits—great for living documents. (Google Help)
Slide text
Target users: Teams maintaining living docs (plans, PRDs, handbooks)
Inputs: Google Doc + ongoing edits
Outputs:
“Current summary” (always up to date)
“What changed in this version” (delta summary)
Action items extracted from new sections
Why it sells: Reduces “version drift” and keeps everyone aligned without re-reading
GPT Store replica:
GPT: “Living Doc Summariser”
Feature: “Compare two versions → summary of changes”
Monetizable add-on: Team templates (PRD / Policy / Incident Review)
(Anchor org: Google)
3) Wiki / Knowledge Page Summariser + “Summarise Changes Since Last Visit” (Confluence/Rovo pattern)
Commercial pattern: Summarise a wiki page/blog and also summarise changes since a user last visited—perfect for fast catch-up on evolving pages. (Atlassian Support)
Slide text
Target users: Engineering, ops, product—anyone using internal knowledge bases
Inputs: Confluence pages, live docs, decision logs, comment threads
Outputs:
“One-screen summary” (purpose → latest state → key decisions)
“What changed since you last viewed” (delta-focused)
“Who to ask” (page owners / most relevant contributors)
Why it sells: Eliminates the “I’m afraid to open that huge page” problem; boosts KB usage
GPT Store replica:
GPT: “KB Catch-Up Bot”
Default format: Summary → Decisions → Risks → Action items → Links
Trust feature: Always include “last updated time + section references”
(Anchor org: Atlassian)
4) PDF / Contract / Report Summariser with Section-Level Summaries (Acrobat AI Assistant pattern)
Commercial pattern: Chat with PDFs and summarise a specific section of a PDF (manuals, reports, contracts), reducing “PDF wall of text” pain. (Adobe)
Slide text
Target users: Legal, procurement, finance, compliance, analysts
Inputs: PDFs (contracts, policies, research reports, manuals)
Outputs:
Section summaries (“Clause 7 in plain English”)
Key terms / risks / exceptions checklist
Action items (what you must do / dates / obligations)
Why it sells: High willingness to pay—contract review & compliance time is expensive
GPT Store replica:
GPT: “PDF Decision Brief”
Modes: “Explain like I’m busy” / “Risk & obligations” / “Compare versions”
Guardrail: Quote the exact clause lines used for each risk claim
(Anchor org: Adobe)
5) “Summarise + Extract Action Items” from Docs (Notion AI pattern)
Commercial pattern: One-click /summarize plus /action items to turn long notes/docs into an executive overview and a to-do list; also supports pulling insights from uploaded PDFs. (Notion)
Slide text
Target users: Knowledge workers drowning in notes, specs, research, internal docs
Inputs: Long pages, research PDFs, internal write-ups
Outputs:
Executive summary (few sentences → bullets)
Action items with owners/dates (when present)
“Key insights + recommended next steps”
Why it sells: Clear “before/after” productivity effect; becomes habitual daily workflow
GPT Store replica:
GPT: “Action-Item Summariser”
Default output: Summary → Key takeaways → Action items → Open questions
Commercial packaging: Team bundles (Ops / Product / Research / Finance)
(Anchor org: Notion)
If you want the next step in your deck: I can write 5 “feature variants” of your own Document Summariser GPT (e.g., “Policy Brief”, “PRD Digest”, “Contract Risk Sheet”, “Research Abstractor”, “Change Log Catch-Up”), each with prompting interface + output schema + upsell hooks.
| E) Meeting & Chat Summariser | Generates minutes and decisions from meetings or chat logs, similar to Rovo Chat’s ability to connect to various apps. |
Here are 5 commercially proven “Meeting & Chat Summariser” examples (PPT-style text) you can replicate as GPTs that generate minutes, decisions, and action items from meetings and chat logs.
1) Atlassian Rovo Chat — “Meeting notes → decisions → tracker updates”
Slide: What users get
Inputs: pasted meeting notes, Confluence pages, Jira context, and connected app content
Outputs: clean minutes, decisions, action items, and “update project tracker” suggestions
Why it’s valued: turns messy notes into structured outcomes and pushes results into the tools teams already use. (Atlassian)
Slide: GPT Store replica
GPT: “Minutes & Decisions Writer (Atlassian Pack)”
Default format: Summary → Decisions (with owners) → Action items (owner/date) → Risks/Open questions → Links
Add-on: “Jira-ready output” (ticket titles + acceptance criteria)
2) Microsoft 365 Copilot in Microsoft Teams — “Recap what happened + what you owe”
Slide: What users get
Meeting recap: key discussion points + “who said what,” plus suggested action items during/after meetings. (Microsoft Support)
Chat/channel catch-up: summarizes main points, action items, and decisions from long threads. (Microsoft Support)
Slide: GPT Store replica
GPT: “Meeting/Thread Recap Bot (Teams Pack)”
Commands:
recap,decisions,action items,what did I missGuardrail: only summarize within the accessible thread scope; always output “source anchors” (message timestamps / titles)
3) Zoom AI Companion — “Meeting summary + next steps, share to chat/email”
Slide: What users get
Meeting Summary: view/edit/share meeting summaries for hosted meetings. (Zoom)
Operational distribution: generates “summary + next steps” and can share through email and Team Chat. (Zoom)
Slide: GPT Store replica
GPT: “Meeting Minutes Distributor”
Output: Exec summary + detailed minutes + action items + “send-to” routing (team channel, attendees, project folder)
Enterprise hook: editable summary page + audit trail of changes
4) Google Meet with Google Gemini — “Live notes + ‘summary so far’ + recap link”
Slide: What users get
Take notes with Gemini: captures meeting notes organized in Google Docs and shares with participants (configurable). (Google Help)
In-meeting help: “Summary so far” for late joiners; organizer receives a recap link after the meeting (also in the Calendar event). (Google Help)
Slide: GPT Store replica
GPT: “Live Note-Taker + Post-Meeting Brief”
Output: Notes doc + action list + owners + follow-up email draft
Premium add-on: “Action items with due dates + stakeholder assignment” (where policy allows)
5) Otter.ai — “Join calls automatically + summarize + track action items”
Slide: What users get
Meeting agent: real-time transcription, automated summaries, insights, and action items. (Otter)
Cross-platform: can be scheduled to join meetings across Zoom/Teams/Meet (calendar-based “auto-attend” style). (Otter)
Slide: GPT Store replica
GPT: “Universal Meeting Agent (Cross-Platform)”
Outputs: transcript → summary → decisions → action items → “my action items” roll-up by person
Commercial angle: sells well to SMB/teams because it’s instantly useful without deep system integration
If you want, I can now do the same “5 examples” treatment for Source Connector Manager (the piece that makes these summarizers truly enterprise-grade by ensuring the bot can reliably fetch the right meeting artifacts and permissions).
| F) AI Agent Builder | Lets non‑technical users assemble new knowledge agents via natural language, like Rovo Studio’s no‑code agent builder. |
Below are 5 commercially viable, widely used “AI Agent Builder” examples (PPT-style text) that let non-technical users assemble knowledge/work agents via natural language + templates + connectors.
1) Atlassian Rovo Studio
Slide: What it enables
Citizen-builder agent creation: Build custom “Rovo Agents” without writing code (prompt-first / guided builder).
Best fit: Jira/Confluence-heavy orgs that want “agents per team” (PM, Eng, Support).
Slide: Commercially proven use cases
“Sprint Performance Assistant” / “Structure Formula Assistant” type agents built by business users (customer example). (Atlassian)
No-code Rovo agents integrated with actions/workflows to pull HR/time data and generate summaries (community example). (Atlassian Community)
Studio positioning: a centralized “building home” that includes automations and (with AI) agent building. (Atlassian Support)
Slide: GPT Store replica
“Agent Template Library” GPT: Pick a role → pick sources → define outputs → publish an agent
Offer “Team Packs” (Engineering / PM / Support) with prebuilt instruction + evaluation checklists
2) Microsoft Copilot Studio
Slide: What it enables
Guided no-code creation: Build and deploy agents via a graphical guided experience (business teams can build without devs).
Agent flows: Create automations/tools for agents using natural language or visual editor (connects apps/services). (Microsoft Learn)
Slide: Why it’s commercially sticky
Fits orgs already on Microsoft stack (Teams, SharePoint, M365) and supports “agent + automation” in one place. (Microsoft Learn)
Slide: GPT Store replica
“Agent Wizard” GPT: generates (1) system instructions, (2) retrieval rules, (3) tool schemas, (4) test prompts
Upsell: “department starter kits” (HR policy bot, IT help bot, SOP bot)
3) Salesforce Agentforce Builder
Slide: What it enables
Natural-language start + controls: Start building via natural language assistance, then add logic/controls for production use.
Business audience: Sales/CS/service teams want “agents per role” inside CRM workflows. (Salesforce)
Slide: High-ROI use cases
“Rep Coach agent” (next-best action + recommended collateral)
“Case Triage agent” (summarize case, suggest knowledge, draft response)
“Renewal Risk agent” (signals + playbook + tasks)
Slide: GPT Store replica
“Role Agent Factory” GPT: user describes job → GPT outputs agent blueprint (inputs, tools, success metrics, guardrails)
Monetization: sell industry packs (SaaS sales, insurance service, retail CS)
4) ServiceNow AI Agent Studio
Slide: What it enables
Build your own agents with natural language + deploy out-of-the-box agents on the same workflow platform.
Enterprise sweet spot: ITSM/HR/CS workflows where agents must execute actions safely. (ServiceNow)
Slide: High-value use cases
Incident assistant: summarize context, suggest steps, trigger workflows
HR requests: policy answers + ticket creation + next steps
Expense / service workflows: extract, classify, route, and update records (demo-style examples). (ServiceNow)
Slide: GPT Store replica
“Workflow Agent Builder” GPT: produces action-safe agent design (approval gates, tool permissions, logging)
Premium add-on: “risk controls pack” (prompt-injection safety checklist, privilege segmentation)
5) Google Vertex AI Agent Builder
Slide: What it enables
Build, scale, govern agents grounded in enterprise data (full lifecycle foundation).
Supports building agents using frameworks like ADK (and broader stack), geared to enterprise deployment and governance. (Google Cloud)
Slide: Where it wins commercially
Companies that want a platform layer powering multiple agent experiences (intranet, support portal, internal tools)
Strong fit when “IT governance + production rollout” matters
Slide: GPT Store replica
“Agent Blueprint Generator” GPT: generates datastore schema, retrieval policies, evaluation set, rollout checklist
Sell as “Enterprise Agent Pack” (governance templates + monitoring KPIs + staged deployment)
Bonus for your GPT Store implementation (what you’ll actually use)
OpenAI GPT Builder lets builders create custom GPTs via a conversational interface. (OpenAI Help Center)
OpenAI GPT Actions let those GPTs call external systems through APIs (retrieve data or take actions). (OpenAI Platform)
If you want, I can now do the same “5 examples” treatment for ChatOps Integrator or Source Connector Manager (those two usually pair tightly with Agent Builder in real enterprise rollouts).
G) ChatOps Integrator |
Embeds search and summarisation into Slack or Teams channels so answers appear in the flow of work. |
Here are 5 high-ROI, commercially proven ChatOps Integrator patterns you can replicate as specialized GPTs—each embeds search + summarization into Slack/Teams so answers show up in the flow of work.
1) Channel & Thread Summariser Inside Chat (native “catch-up”)
Commercial example: Slack AI
(Slack)
Slide text
User problem: “I missed 300 messages—what matters?”
In-chat UX:
“Summarise channel / conversation” with date-range options
Daily recaps for selected channels
Citations/sources to jump back to the original messages
Value: Cuts scroll time, reduces repeated questions, improves shared awareness
GPT Store replica: “Channel Recap Bot”
Trigger:
@Bot summarize(unread / last 7 days / custom)Output: Highlights → Decisions → Risks → Action items → Links (message permalinks)
Guardrail: Always include “sources” and avoid summarizing content the user can’t access
2) “Get Me Up to Speed” in Chat & Channels (Teams Copilot pattern)
Commercial example: Microsoft Copilot in Teams
(Microsoft Support)
Slide text
User problem: “What did we decide? What am I supposed to do?”
In-chat UX:
Summarises main points + action items + decisions from a chat/channel thread
In meetings: real-time / after-meeting summaries and suggested actions
Value: Makes Teams threads usable as an operating layer (instead of a firehose)
GPT Store replica: “Teams Catch-Up Assistant”
Commands:
@Bot recap,@Bot decisions,@Bot action items,@Bot open questionsOutput: Top 5 outcomes + who owns what + deadlines + “what to reply next”
3) Ask-and-Answer Knowledge Bot in Slack Channels (enterprise search embedded)
Commercial example: Glean in Slack (Gleanbot)
(docs.glean.com)
Slide text
User problem: “Stop re-answering the same internal questions.”
In-chat UX:
Ask in-channel: “What’s our PTO policy?” “Where’s the latest spec?”
Summarise a thread on demand (
@Glean … summarize this thread)Responses are personalized and permission-aware
Value: Converts Slack into “one place to ask” while still grounding answers in real docs
GPT Store replica: “Ask-Company Bot (Slack)”
Modes: Q&A (with citations) + “Summarise thread” + “Find the doc”
Admin pack: channel policies (when to auto-respond vs only when mentioned)
4) Turn a Slack Thread into a Work Item (AI-generated summary → Jira ticket)
Commercial example: Atlassian Jira Cloud for Slack + Atlassian Rovo
(Atlassian Support)
Slide text
User problem: “Decisions happen in Slack, but work must land in Jira.”
In-chat UX:
From a message/thread: Create work item
AI analyzes the conversation to generate summary + description for the ticket
Value: Eliminates manual copying, preserves context, improves backlog quality
GPT Store replica: “Thread → Ticket Agent”
Output: Title + problem statement + acceptance criteria + links to Slack thread
Guardrail: ask for missing fields (priority, component, owner) before creation
5) Employee Service Desk in Teams Chat (Q&A + workflow + summarise)
Commercial example: ServiceNow Virtual Agent + Now Assist in Microsoft Teams
(ServiceNow)
Slide text
User problem: “Don’t make me leave Teams to open tickets or find SOPs.”
In-chat UX:
Ask: “Reset VPN”, “Request laptop”, “What’s the onboarding checklist?”
Bot handles routine tasks directly in Teams chat
“Summarize”/assist features available via Now Assist integration
Value: Deflects tickets, standardizes answers, and keeps users inside the chat surface
GPT Store replica: “Teams IT/HR Helper”
Output: Answer + recommended next step + ‘Create request’ button-style actions
Governance: role-based flows + approval gates + audit logs
If you want to build these as a GPT Store “suite”, the common winning pattern is:
(1) Mention/command triggers → (2) strict output templates → (3) citations/linkbacks → (4) permission-aware retrieval → (5) a lightweight admin config page.
| H) Source Connector Manager | Provides templates and prompts to set up connectors (e.g., Gmail, Salesforce, SharePoint, Jira) – AWS Q Business offers >40 connectors to index different data. |
I’ll verify the latest connector lists for AWS Q Business and a couple of comparable enterprise platforms, then give you 5 popular, commercially proven “Source Connector Manager” patterns in PPT-style text (templates, onboarding flows, governance, and monetizable add-ons).
Below are 5 commercially proven, popular “Source Connector Manager” patterns (PPT-style text). Each one is a real-world model for templates + guided prompts that help admins connect Gmail/Salesforce/SharePoint/Jira/etc. and keep indexes fresh + permission-correct.
1) Amazon Web Services — Amazon Q Business Managed Connector Hub
Slide: What it does
Central admin console to add data sources → automatically sync into a single index
Provides 40+ fully managed connectors (e.g., Gmail, Google Drive, Jira, Microsoft sources, Confluence, GitHub, etc.) (Amazon Web Services, Inc.)
“Template-first” setup: auth + scopes + crawl rules + schedule + ACL mapping
Slide: Why it’s commercially strong
Shortens time-to-value: “connect sources in days, not months”
Managed connectors reduce operational burden (sync, retries, scaling)
Slide: GPT Store replica
GPT: “Q-Style Connector Wizard”
Deliverables: step-by-step prompts per source (Gmail/Salesforce/SharePoint/Jira), plus a final “settings recap” users can paste into admin screens
Pro add-on: “Freshness & coverage report” (what’s indexed, last sync, error hotspots)
2) Microsoft — Microsoft 365 Copilot Connectors (Synced + Federated)
Slide: What it does
Extends M365 search/Copilot to data beyond Microsoft 365 via connectors (Microsoft Learn)
Two connection modes:
Synced connectors (index external content into the graph)
Federated connectors (query in real time; preview) (Microsoft Learn)
Scale: Microsoft provides 50+ synced connectors and partners provide 100+ more (Microsoft Learn)
Slide: Why it’s commercially strong
Enterprises already standardized on Teams/SharePoint love a single “fabric” model
Licensing + governance fits large rollouts (permissioning + compliance controls live where IT expects)
Slide: GPT Store replica
GPT: “Copilot Connector Planner”
Deliverables: choose synced vs federated; generate a “Connector Design Sheet” (content types, identity mapping, privacy/ACL rules, rollout plan)
3) Glean Connectors Hub (100+ Apps)
Slide: What it does
“Connect everything” approach: 100+ app integrations marketed as plug-and-play connectors (Glean)
Admin flow: pick a source → authenticate → select scopes/collections → sync + validate
Clear categorization (cloud storage, email, comms, docs, ticketing, HR, sales) helps non-experts set up the right sources (docs.glean.com)
Slide: Why it’s commercially strong
Connector breadth is a top buying criterion for enterprise search
“IT sets it up once → everyone benefits” drives org-wide stickiness
Slide: GPT Store replica
GPT: “Connector Recipe Book”
Deliverables: per-source “recipe cards” (what to connect, recommended scopes, crawl filters, validation checks, common failure fixes)
4) Elastic — Elastic Workplace Search Content Sources + Custom API Sources
Slide: What it does
Treats each source as a “content source” (GitHub/Drive/Dropbox/etc.), with admin configuration and scheduled ingestion (Elastic)
Provides Custom API sources for anything without a first-party connector (push your own documents + metadata + permissions) (Elastic)
Slide: Why it’s commercially strong
“Connector + custom source escape hatch” = covers both SaaS and legacy/internal systems
Common enterprise need: indexing bespoke databases, file shares, or internal tools
Slide: GPT Store replica
GPT: “Custom Connector Spec Writer”
Deliverables: produce a custom-source schema (doc types, fields, ACL model), sync strategy, and API payload templates for indexing
5) Google — Google Cloud Search Content + Identity Connector Framework
Slide: What it does
Default: indexes Google Workspace; extends via connectors for third-party repositories (Google for Developers)
Explicitly separates:
Content connectors (crawl + index documents)
Identity connectors (map users/groups to enforce ACLs correctly) (Google for Developers)
Provides SDK/templates to accelerate building connectors (Google for Developers)
Slide: Why it’s commercially strong
Identity mapping is often the hardest part; making it first-class reduces security mistakes
Fits regulated orgs where “who can see what” is non-negotiable
Slide: GPT Store replica
GPT: “Identity & ACL Mapper”
Deliverables: prompts + checklists to map users/groups, define ACL propagation rules, and validate permission-trimmed search results
“Reality check” slide you should include in your deck
“Connector count” matters, but connector quality (freshness, ACL correctness, latency, error handling) often determines success more than raw quantity. (Coveo)
If you want, I’ll now generate 5 connector “templates” (Gmail, Salesforce, SharePoint, Jira, Confluence) in a consistent admin-ready format: Auth steps → scopes → content types → filters → ACL mapping → sync schedule → validation queries → troubleshooting prompts.
| I) Security & DLP Guardian | Ensures answers respect DLP policies and sensitivity labels, following Purview’s data‑loss prevention integration. |
Here are 5 commercially proven “Security & DLP Guardian” patterns (PPT-style text) that ensure AI answers respect sensitivity labels / DLP rules and reduce leakage risk.
1) Copilot “Label-Based DLP Prompt Gate”
Anchor pattern: You can create DLP policies that restrict Microsoft 365 Copilot and Copilot Chat from processing sensitive files/emails (e.g., with sensitivity labels) so that content isn’t used in AI summarization/answers. (Microsoft Learn)
Slide text
Goal: Prevent Copilot from using “Confidential / Highly Confidential” content in responses
Controls: DLP policy conditions can include sensitivity labels; policy actions can be set to allow / audit / block / block with override depending on risk tolerance. (Microsoft Learn)
End-user UX: show “policy tip” or block response when prompt tries to reference restricted content
Admin UX: audit + incident reporting to prove control effectiveness
GPT Store replica
“DLP Gatekeeper GPT”: If retrieved sources include restricted labels → refuse or redact + show safe alternative steps
2) “Sensitivity Label + Encryption Rights” Answer Guard (EXTRACT/VIEW enforcement)
Anchor pattern: Microsoft 365 Copilot honors sensitivity labels and encryption; if a label applies encryption, users may need specific usage rights (e.g., EXTRACT + VIEW) for AI to return content. (Microsoft Learn)
Slide text
Goal: Even if a file exists, AI cannot “read through” encryption/rights it doesn’t have
Mechanism: label-driven encryption + rights management prevents extraction into AI context
Risk reduced: “AI summarised a confidential doc I shouldn’t be able to open” becomes structurally harder
Trust builder: security team can map AI behavior directly to existing labeling + permissions model
GPT Store replica
“Rights-Aware Answerer”: Only answer from sources the caller can open; otherwise output “insufficient permission” + request path
3) Endpoint Exfiltration Shield for AI Outputs (copy/share controls)
Anchor pattern: Endpoint DLP can restrict unintentional sharing of sensitive items to unallowed cloud apps/services, enforced via supported browsers like Microsoft Edge. (Microsoft Learn)
Slide text
Goal: Stop sensitive content from leaving the managed environment after an AI answer appears
Controls: block/limit copy-paste, upload, or sharing of sensitive items based on endpoint DLP rules
Best fit: regulated teams where “answer is safe” isn’t enough—the onward sharing must be controlled
Operational model: combine (1) retrieval/label controls + (2) endpoint controls for full “read + exfil” protection
GPT Store replica
“Safe Sharing Coach”: When user asks to export/share, warn based on label + provide compliant sharing route
4) Workspace “IRM-Protected Files Block Gemini Retrieval” (DLP + IRM integration)
Anchor pattern: Google notes that DLP/IRM controls can restrict Gemini’s access; when IRM prevents download/print/copy, Gemini does not retrieve those protected files to generate a response, and Workspace uses strict access control to keep session data private per user. (Google Workspace)
Slide text
Goal: Prevent AI from using the most sensitive files as answer evidence
Mechanism: IRM locks on sensitive files → Gemini retrieval excludes them
Admin leverage: reuse existing Workspace security controls (rather than inventing new AI-only rules)
Trust UX: “why I can’t answer” points to the protection setting (download/print/copy restricted)
GPT Store replica
“Label-Safe Workspace Q&A”: If top evidence is IRM-protected → answer with permitted sources only + mention what’s blocked
5) Chat-Surface DLP for Messages/Files (Slack-native + provider bridge)
Anchor pattern: Slack’s DLP can scan messages, text-based files and canvases for content violating rules; Slack also supports third-party DLP providers alongside native DLP. (Slack)
Slide text
Goal: Prevent sensitive data leakage in the most common “AI output channel” (chat)
Controls: detect patterns (PII, secrets, regulated terms) → alert/block/redact workflows
Coverage: messages + files + canvases (not just docs)
Commercial value: immediate risk reduction because chat is where people paste AI answers
GPT Store replica
“Chat Response Sanitizer”: Before posting into channel: scan + redact + replace with safe summary + link to approved source
If you want, I can turn these into 5 GPT “product cards” (pricing tier idea, admin setup checklist, default output schema, and success metrics like “blocked leakage events / policy-tip deflections / label coverage rate”).
| J) Knowledge Base Updater | Periodically ingests new docs/emails/messages and updates semantic search indexes to keep the system current. |
Here are 5 commercially proven “Knowledge Base Updater” patterns (PPT-style) that keep semantic search indexes fresh, permission-correct, and operationally reliable.
1) Scheduled Sync + On-Demand Reindex (Amazon Q Business-style)
Anchor pattern: Data sources can be synced on a custom schedule (e.g., hourly) or run on demand. (AWS Documentation)
Slide text
Goal: Keep answers current without re-indexing everything constantly
Updater mechanics:
Incremental/scheduled sync (hourly or custom)
Admin-triggered “sync now” for urgent updates
Operational benefits: predictable freshness, simple rollout, easy IT governance
GPT Store replica
GPT: “Index Scheduler & Sync Operator”
Templates: “Hourly for chat/email; daily for heavy docs; weekly full rebuild”
Output: a “Freshness Plan” per source + runbook (“when to force full sync”)
2) Full vs Incremental Crawls with Admin “Refresh Settings” (Microsoft connector-style)
Anchor pattern: Admins configure crawl schedules in Refresh Settings, including full and incremental crawls, plus on-demand crawls. (Microsoft Learn)
Slide text
Goal: Balance freshness vs cost + ensure correctness when schemas/permissions change
Updater mechanics:
Incremental crawl: quick updates for new/changed items
Full crawl: periodic deep refresh (also used after major permission/structure changes)
Manual on-demand crawl for urgent changes
Enterprise strength: “IT can control update windows + change-management”
GPT Store replica
GPT: “Connector Refresh Planner”
Outputs: recommended incremental/full frequencies by system type + maintenance windows + rollback plan
Nice add-on: checklist of “events that require a full reindex” (ACL model change, major taxonomy change)
3) “Change-Rate Heartbeat” Monitoring to Prove Ongoing Ingestion (Glean-style)
Anchor pattern: After initial sync, monitor ongoing ingestion via Change Rate (recent changes ingested each day) and other crawl metrics. (docs.glean.com)
Slide text
Goal: Prevent silent failure (“search is stale but nobody noticed”)
Updater mechanics:
Connector dashboard metrics: crawl rate during initial load → change-rate “heartbeat” in steady state
Alerting when change-rate drops to zero, spikes abnormally, or error rates rise
Commercial value: reduces trust incidents; improves adoption because “answers stay current”
GPT Store replica
GPT: “Index Health Monitor”
Outputs: daily freshness report (per source), anomaly alerts, and “root-cause prompts” for common connector failures
Monetizable: “SLA Pack” (e.g., 99% freshness for critical sources)
4) Multi-Mode Updates: Refresh vs Rescan vs Rebuild (Coveo-style)
Anchor pattern: Source updates can be scheduled/triggered with different operations (refresh/rescan/rebuild) to keep the index current and accurate. (docs.coveo.com)
Slide text
Goal: Use the right update operation for the right kind of change
Updater mechanics (three gears):
Refresh: incremental updates for new/modified items
Rescan: re-check repository state (adds/deletes)
Rebuild: clean slate when mappings/rules changed drastically
Why it sells: clear operational playbook; fewer “why is search wrong?” escalations
GPT Store replica
GPT: “Reindex Decision Assistant”
Outputs: choose refresh/rescan/rebuild based on symptoms + risk + data volume, with step-by-step runbook and downtime expectations
5) Separate Jobs for Content, Deletes, and Permissions (Elastic Workplace Search-style)
Anchor pattern: Connectors run an initial full sync, then incremental syncs on a cadence (example: every 2 hours), and scheduling can include separate jobs like deletes/permissions. (Elastic)
Slide text
Goal: Keep search results correct and permission-trimmed as access changes
Updater mechanics:
Full sync → incremental sync cadence for content deltas
Separate “delete sync” to remove retired content
Separate “permissions sync” so ACL changes propagate reliably
Commercial value: reduces security risk and “I can see what I shouldn’t” incidents
GPT Store replica
GPT: “ACL & Freshness Orchestrator”
Outputs: per-source schedule plan (content vs delete vs permissions) + validation queries (“test a revoked user can’t see doc X”)
If you want, I can now generate 5 “connector-specific updater templates” (Gmail, Slack/Teams, SharePoint, Jira/Confluence, Salesforce) in a consistent admin-ready format: recommended cadence → incremental/full triggers → permissions refresh strategy → monitoring KPIs → failure playbook.
| K) Knowledge Base Updater | Periodically ingests new docs/emails/messages and updates semantic search indexes to keep the system current. |
Here are 5 commercially proven, popular “Knowledge Base Updater” examples (PPT-style text) — each is a real-world pattern for periodic ingestion + index freshness + permission correctness.
1) Amazon — Scheduled sync + “Run on demand” (Amazon Q Business pattern)
What it updates: new/changed docs across connected sources → keeps the Q index current
Update model: choose a sync run schedule, including Hourly and Run on demand (admin-triggered). (AWS Documentation)
Why it’s high value: IT can enforce predictable freshness (hourly for fast-moving sources) and “sync now” for urgent releases
GPT Store replica (Updater GPT):
Outputs a per-source Freshness Plan: cadence, peak/off-peak windows, and “urgent reindex” playbook
Includes “What should be hourly vs daily vs weekly” rules (email/chat vs heavy docs vs archives)
2) Microsoft — Full vs incremental crawls + ACL refresh rules (Microsoft Search / Copilot connectors pattern)
What it updates: external repositories into a Copilot/Search index via connectors
Update model: admins configure crawl schedules in Refresh Settings, and can run on-demand crawls. (Microsoft Learn)
Security-critical nuance: permissions (ACL) updates occur during a full crawl, not an incremental crawl; if permissions changed, trigger/schedule a new full crawl. (Microsoft Learn)
Why it’s high value: avoids “stale permission” incidents (either overexposure or missing access)
GPT Store replica (Updater GPT):
Generates a “Full Crawl Triggers” checklist (ACL model changes, major taxonomy changes, mergers of groups)
Produces validation scripts/prompts: “test user A cannot see doc X after revocation”
3) Glean — Freshness “heartbeat” monitoring (Crawl Rate / Change Rate)
What it updates: connectors continuously ingest changes; admins monitor whether ingestion is actually happening
Update model: after initial crawl, monitor Change Rate to confirm updates are being ingested each day; during initial sync monitor Crawl Rate. (docs.glean.com)
Why it’s high value: prevents silent failure (“index is stale but nobody noticed”), which kills trust
GPT Store replica (Updater GPT):
Daily “Index Freshness Report” per source: change-rate trend, error spikes, stale sources
“Root-cause prompt pack” for common connector failures (auth expired, scope reduced, rate limits)
4) Elastic — Multi-job sync model (full / incremental / deletion / permissions)
What it updates: keeps enterprise connectors current using multiple recurring sync job types
Update model (example sync strategy):
Full sync periodically
Incremental sync frequently
Deletion sync to remove removed items
Permissions sync when document-level permissions are enabled (Elastic)
Why it’s high value: correctness isn’t just “new docs”—it’s also deleted docs and permission drift
GPT Store replica (Updater GPT):
Produces a “3-lane schedule”: Content deltas / Deletes / ACL updates
Adds a “Consistency Checklist”: detect orphaned docs, broken links, duplicate chunks, stale embeddings
5) Coveo — Refresh vs rescan vs rebuild (three gears of updating)
What it updates: enterprise index stays current using three distinct operations
Update model:
Refresh / Rescan / Rebuild are different source update operations with different tradeoffs (docs.coveo.com)
You can schedule these updates; guidance often suggests a weekly rescan baseline and more frequent schedules where refresh is limited. (docs.coveo.com)
Why it’s high value: gives admins a clear “when to do which” playbook instead of blindly reindexing everything
GPT Store replica (Updater GPT):
“Reindex Decision Assistant”: chooses refresh vs rescan vs rebuild based on symptoms (missing deletes, schema change, big permission change)
Outputs an off-peak rollout plan + expected impact + post-run validation queries
If you want the next deliverable in the same PPT style: I can write 5 connector-specific updater templates (Gmail, Slack/Teams, SharePoint, Jira/Confluence, Salesforce) with recommended cadence + ACL refresh strategy + monitoring KPIs + failure runbook—ready to drop into your deck.
© 2026 Danny Yeung. All rights reserved. 版权所有 不得转载
Disclaimer
This book is the product of a collaboration between the author and OpenAI's GPT-5.2, X's Grok language model. While every effort has been made to ensure accuracy, clarity, and insight, the content is generated with the assistance of artificial intelligence and may contain factual, interpretive, or mathematical errors. Readers are encouraged to approach the ideas with critical thinking and to consult primary scientific literature where appropriate.
This work is speculative, interdisciplinary, and exploratory in nature. It bridges metaphysics, physics, and organizational theory to propose a novel conceptual framework—not a definitive scientific theory. As such, it invites dialogue, challenge, and refinement.
I am merely a midwife of knowledge.
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